About Us

About Mobile Booster NZ: Our Story of Connectivity in Aotearoa

Our History and Expertise

For more than 10 years, Mobile Booster NZ has pioneered connectivity solutions. We help Kiwis across Aotearoa experience the best possible mobile communications.

We began our journey supplying reliable boosters for small homes and properties. Today, we supply some of the most powerful and comprehensive cellular amplifiers on the market. Our products cover every need, from small homes or offices (300 sqm) to large commercial facilities (up to 5,000 sqm), like hotels, warehouses, or retail stores. Through the years, Mobile Booster NZ quickly became a leading and trusted supplier of signal solutions within New Zealand and worldwide.

Our Mission and Commitment

We believe we do not just sell a signal booster device; we sell a reliable connectivity solution for real people facing genuine coverage challenges. Our mission is built on three pillars:

  • Quality: Delivering the highest-quality, most powerful mobile phone signal boosters available.
  • Customer Focus: Caring for and serving our customers remains our top priority.
  • Value: Striving to deliver the best product at the most competitive market prices.

Mobile Booster NZ’s dedicated expert team is ready to provide 24/7 support via live chat or our contact page form. We ensure you get the assistance you need, when you need it.

Our Vision: Eliminating Black Spots in Aotearoa

Our vision extends beyond just selling signal boosters hardware. We aim to be New Zealand’s most trusted partner in connectivity, working towards a future where unreliable signal is a problem of the past. We focus specifically on providing solutions that meet the unique challenges of New Zealand’s diverse geography. This includes everything from remote rural areas to dense urban centres.

The Mobile Booster NZ Difference

What sets us apart is our relentless focus on quality and value. We only stock legal, multi-band amplifiers designed to provide comprehensive, multi-carrier support across both 4G and 5G signals using just one signal booster device. This leading technology is available within competitive price ranges, ensuring every Kiwi gets the best value. Coupled with our three-year warranty and expert 24/7 support, we don’t just solve your signal issue, we guarantee your long-term connection.

NZ Compliance, Trust, and Warranty

We stand confidently behind every signal booster kit we sell and ensure both regulatory and ethical compliance. Our commitment to quality is demonstrated by the following certifications:

  • Quality Management: Certified to ISO 9001 standards.
  • Environmental Responsibility: Certified to ISO 14001 standards.
  • Health and Safety Management: Certified to ISO 45001 standards.

In addition, our products are CE-Marked and RoHS Compliant. You can view our full certification details on our Certifications Page.

Warranty and Logistics:

  • Extended Warranty: All our signal boosters come with an extended 3 Years Warranty against manufacturing defects.
  • 30-Day Guarantee: We offer a full 30-day money-back guarantee.
  • Free Shipping: We provide free shipping that gets your booster to your door within 5 to 7 working days anywhere in New Zealand.
  • NZ Compliance: All our signal boosters and repeaters are built to adhere to local New Zealand standards and are compatible with the strict requirements of Radio Spectrum Management (RSM) and approved by major network operators.

Our Support Commitment

Choosing the right mobile signal booster for your property’s needs often feels overwhelming, but you do not have to worry. Our expert team is always ready to help you pick the perfect signal booster device based on your location, carrier (Spark, One NZ, 2degrees), desired coverage area, and more.

We highly encourage using the 24/7 Live Chat for the fastest, most effective support. Our professional technical representatives are available 24/7 via live chat to provide instant, practical advice. You can also reach us via our Contact Us form for less urgent inquiries. Moreover, check out our Buyer’s Guide for a comprehensive understanding of how to choose the perfect mobile booster for your needs.

Our relationship doesn’t end at purchase. We are committed to supporting you throughout your entire journey with our products. Whether you need guidance on optimizing your setup, troubleshooting an issue months down the line, or advice on expanding your system, our team is here for the long term. We believe in building lasting partnerships with our customers, ensuring you get maximum value from your investment for years to come.

Our administrative office is at: 137 Caledonian Road St. Albans, Christchurch 8014, New Zealand.

Please note this address is our Administrative Office only and is not a returns facility. For all matters requiring immediate attention, please use the Live Chat.

For Returns: If you need to return your device, please contact our 24/7 Live Chat support or use our Contact Us form. Our team will guide you through the necessary steps and provide the correct, authorized return shipping address. This ensures your return is processed quickly and efficiently. Moreover, check out our Return Policy page.